Our Services

Get back to business with VirTech’s enterprise-level managed IT services, cloud solutions, and backup disaster recovery services designed to keep your organization secure and running smoothly

Managed Support Plans

We’re there when you need us to answer questions and assist with a wide range of tech services. This solution scales as you grow your team, with no surprise fees for a simple per-user monthly fee. Compared to other MSPs, our solution offers more for less. VirTech’s comprehensive monthly service plan includes:

Unlimited IT Support

Receive help from a live person with the right expertise to assist you when you call or place a support ticket. Our US-based team is knowledgeable and empowered to solve your issue efficiently. Easily submit, track, and manage support requests with our client portal.

Virtual CIO (vCIO)

Benefit from having a Chief Information Officer without the costs of keeping one on your payroll. As your vCIO, we’ll look at the big picture of managing your technical services to plan for scalable growth. Our vCIO service includes IT assessments, IT consulting, strategic project planning, and more.

Network & System Monitoring

We’ll design and build your network,  support and manage it, right down to the warranty and software updates. We remotely and proactively monitor, diagnose, and resolve technical issues to keep your network performant and online.

 

Vendor Management

If technical stuff isn’t your expertise, we can help communicate with your 3rd party technology vendors on your behalf. When issues arise that require coordination between your office technology and 3rd party systems, we can step in to assist.

 

 

Ticketing System

Easily submit, track, and manage support requests with our client portal. (Co-branding available upon request)

Patch Management

Let us manage your security and feature updates across your various hardware and software solutions.

 

Simple Pricing

Easy to understand pricing that is scalable as your business grows. Enjoy a low price per user for our support bundle.

Cloud Hosting Services

Where you choose to store your data and how to manage that data can be on of the most critical decisions your business makes. Our hosted environment in VirTech’s data center is equipped with multiple failover internet and power connections to stay up and running through the most extreme circumstances. Depending on the size and needs of your company, we may recommend one of the following cloud and data storage options.

Server Hosting

  • Windows & Linux OS
  • Based on Intel Scalable CPUs
  • Fast-speed SSDs with extreme IOPS rate
  • Fixed Rate Pricing Options

Virtual Machine (VM) Hosting

  • Windows & Linux OS
  • Pure Storage All-Flash-Arrays
  • Access to Nationwide Data Center for Ultimate Performance and Availability
  • Scale Across Servers in Seconds
  • On-Demand GPUs for Graphic Intense Workloads
  • High Availability N+1 design
  • Disaster Recovery Using Top Vendor Solutions

Storage Services

  • Full Backup & Disaster Recovery Architecture
  • Dedicated SANs and NASs available
  • Private Cloud: Pure Storage, Nimble, Dell
  • Hybrid Cloud: Nimble, Dell
  • Public Cloud: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)

Infrastructure-as-a-Service (IaaS)

  • Offering Direct Administrative Controls over OS’s
  • Server & Storage Leasing
  • Geographic Dispersion

Platforms-as-a-Service (PaaS)

  • Complete cloud platform
  • VMware, Citrix, Hyper-V
  • Includes Hardware, Software, and infrastructure for running and managing applications
  • Free yourself from having to host your own hardware

Software-as-a-Service (SaaS)

  • Hosted applications
  • Reduced maintenance needs and costs
  • Low barrier to entry
  • No need to host on your own hardware
  • No complex configurations needed to connect
  • Easy to understand, typically monthly pricing

Backup & Disaster Recovery

There are numerous ways to lose your data, and one reliable solution to protect it; backups! However, not all backup services are the same. Should disaster strike, we offer an efficient, secure, and reliable method to ensure your most important data is always available.

File-Level Backup

Make sure that your most important files and documents are still available in the event of loss or accidental deletion.

Image-Level Backup

Let us backup your operating system and its associated data so that your systems can be rapidly restored when needed.

Simple Pricing

Easy to understand pricing that is scalable as your business grows. Enjoy a low price per user for our support bundle.

Ticketing System

Easily submit, track, and manage support requests with our client portal. (Co-branding available upon request)

Data Encryption

Our backup solutions include end-to-end AES 256-bit encryption, Allowing you to encrypt backup files and data at source, in transit and at rest.

Network & System Monitoring

Increase efficiency as we remotely and proactively monitor, diagnose, and resolve technical issues regularly.